Templates are very useful for handing out common answers at scale. Please use them!

  • On startup Telegram Support client loads the latest templates files from the web.
  • To use a template, type the key into the input field and press TAB — the text will be transformed into value.

More information regarding templates: https://trello.com/b/igUjgCOh/features-tricks

Template Keys

KEY VALUE
zimp I read that Telegram was hacked recently, what do you say?
hi Greeting
na, idea, sugg Please add this feature
updi User using outdated app (iOS)
upda User using outdated app (Android)
updwp User using outdated app (Windows Phone)
invite How do I invite a friend?
brb Hello? Are you there?
nothere When user is posting personal stuff
insult When user is insulting us
vm When user is sending voice messages
name, age What's your name? How old are you? Do you like men with beards?
country Which country is Telegram from?
base Where are you based?
whatis What is Telegram?
wa, whatsapp Is this the same as WA?
desktop, computer Desktop reminder
noncom How do you make money?
buy Will you sell Telegram to …?
free Is this really free?
sourcecode, source Where can I find the source code?
faster Why is Telegram fast?
encryption How does Telegram encryption work?
howmany, users How many users does Telegram have?
date When was Telegram released?
doyouread Does Telegram read my messages? Do you?
noupdate When is the next update coming?
sec, safe Is this safe?
cloudsec I'm worried about storing things in the cloud
telegramname Why did you call this Telegram?
recommend You need more users! Advertise more!
hd What's the Telegram HD app?
join Can I join you? Are you hiring?
inv, invisible Can I hide my last seen time?
2, check, tick What do the green checks mean?
online Can I hide my online status?
restorechat I deleted a chat by accident, can I restore it?
who How do I know who is using Telegram?
videocall, tel Will you have video calls?
backup Can I archive or back up my conversations?
blocked Will I know if somebody blocks me?
gif What are gifs?
emoji, smiley, emoticons How can I use emoticons? (iOS)
mp3 How can I send music from my iOS device?
namehidden What does 'name hidden' mean?
sticker How can I use stickers?
broadcast, bc What are broadcasts?
led What does the LED setting mean?
pebble What does the Pebble setting mean?
badge What does the badge number setting mean?
code Where do I enter the code from your SMS? (Android)
schat What are Secret Chats?
cchar, nchat What are Cloud Chats?
diff How are Secret Chats different from Cloud Chats?
timeri How can I send self-destructing messages? (iOS)
timera How can I send self-destructing messages? (Android)
usernamea, una How do usernames work? (Android)
usernamei, uni How do usernames work? (iOS)
usernamew, unw How do usernames work? (Windows Phone)
search How can I find people on Telegram by their usernames?
usernametaken My username is already taken, can I get it?
delusername How can I delete my username?
passcode How do I set up a passcode?
lock What does the lock icon in my chats list mean?
locknow Can I make the app require my passcode immediately?
touchid How do I unlock my app with touch ID?
touchid7 How do I unlock my app with touch ID? (iOS7)
bgi How do I change my background? (iOS)
bga How do I change my background? (Android)
bgwp
profilepici, ppi How do I change my profile picture? (iOS)
profilepica, ppa How do I change my profile picture? (Android)
profilepicwp, ppwp How do I change my profile picture? (Windows Phone)
delppi, delprofilepici How do I delete my profile picture? (iOS)
delppa, delprofilepica How do I delete my profile picture? (Android)
delppwp, delprofilepicwp How do I delete my profile picture? (Windows Phone)
self, msgself Can I send a message to myself?
annoy, findme I'm getting unwanted messages from people I don't know!
groupa How do I create a group? (Android)
groupi How do I create a group? (iOS)
groupwp How do I create a group? (Windows Phone)
new, newm How do I write a new message?
block
blocknca How do I block a non-contact? (Android)
blockncwp How do I block a non-contact? (Windows Phone)
delcontacti How do I delete a contact? (iOS)
delcontacta How do I delete a contact? (Android)
delcontactwp How do I delete a contact? (Windows Phone)
sharec How do I share a contact? (Android)
delchati How do I delete a chat? (iOS)
delchata How do I delete a chat? (Android)
delchatwp How do I delete a chat? (Windows Phone)
permissions General permissions template
fontsize How do I change the font size?
del How do I delete my account?
delme Please delete my account!
change, changenumber How do I change my phone number in Telegram?
whychange Why do I need to keep my number up to date?
stolen My phone was stolen, what do I do?
logout How do I log out of Telegram?
timezone, tz Telegram shows the wrong time for messages and last seen
status Can I set up a status message?
nota Notifications don't work (Android)
nota5 Notifications don't work (Android 5.0)
notao Notifications don't work (Android, older devices)
noti Notifications don't work (iOS)
contactiphone, coni I can't see my friend on Telegram, but he must be here! (iOS)
contactandroid, cona I can't see my friend on Telegram, but he must be here! (Android)
contactbug, conb I tried everything and still don't see my friend!
connection Telegram doesn't connect!
ip How do I find my IP address?